Question 1

What's your minimum order?

Accepted Answer

It depends on what you're after:
- Bento boxes & meal boxes: minimum 10 boxes per chosen menu.
- Sharing platters: minimum 10 pax per menu.
- Buffet catering: minimum food value of RM 1,500 (before manpower, logistics & SST).

You're welcome to mix menus. For example, ordering vegetarian bentos alongside your main selection is no problem, as long as each menu meets its own minimum.

Question 2

Can I order fewer than the minimum?

Accepted Answer

The minimums above are the smallest batch our kitchen can prepare while keeping the quality our chefs are known for. If you're just below, talk to us. Sometimes we can suggest a menu that works for your group size, or a lightbites option starting from RM 15/pax.

Question 3

What do you cater for?

Accepted Answer

We offer buffet catering, bento & meal boxes, sharing platters, live stations, and canapés for corporate lunches, townhalls, trainings, workshops, weddings, and private gatherings across the Klang Valley.

Our chefs cook Middle Eastern, Western, Malay, Chinese and fusion cuisines. Every dish is made by refugee chef families who've turned their home recipes into a livelihood.

Question 4

Can I see the menu before I commit?

Accepted Answer

Absolutely. Just let us know your event type and any food preference (Middle Eastern, Western, Asian, vegetarian) and we'll send the most suitable menu link and photos so you can picture exactly what's coming.

Question 5

Is SST included?

Accepted Answer

Our headline food prices are quoted before 6% SST. Your final quotation will clearly list food value, manpower, logistics and SST separately so there are no surprises.

Question 6

How do I pay, and do you need a deposit?

Accepted Answer

We typically require full payment 3 working days before delivery. For larger events we can arrange a 50% deposit to confirm your booking, with the balance settled on or before the delivery date.

Your quotation doubles as your invoice. Please check it for any discrepancies, as your order is prepared based on what's stated there.

Question 7

Is your food halal?

Accepted Answer

We're completely Muslim-friendly. We don't serve pork or alcohol, and all our suppliers are halal certified. We're currently in the process of obtaining our own halal certification.

Question 8

Do you have vegetarian or vegan options?

Accepted Answer

Yes. We have vegetarian dishes and bento menus, and many customers order a few vegetarian boxes alongside their main selection. That's no problem at all. Tell us how many veg portions you need and we'll fold them in.

Question 9

Can you accommodate allergies and dietary needs?

Accepted Answer

Please flag any allergies or restrictions (nuts, gluten, shellfish, onion/garlic, etc.) when you enquire. Some dishes contain ingredients like dried shrimp that aren't obvious from the name, so we'll check each menu item against your needs before confirming.

Question 10

Can I customise the menu?

Accepted Answer

Definitely. Menus are a starting point, not a straitjacket. Whether it's swapping dishes, choosing drinks, or building around a cuisine theme or budget, just tell us what you'd like and we'll curate accordingly.

Question 11

Where do you deliver?

Accepted Answer

We're a delivery & catering business (no physical restaurant) covering Kuala Lumpur and nearby Klang Valley, including PJ, Subang, Shah Alam and Klang. We can often reach further afield like Janda Baik, KLIA and Seremban.

Not sure if your venue is in range? Just ask and we'll confirm availability for your date.

Question 12

How much is delivery?

Accepted Answer

Delivery typically ranges RM 20–30 per trip, depending on your location and the items chosen. It's quoted separately from your food value so you can see exactly what you're paying for.

Question 13

Will the food stay warm, and how is it delivered?

Accepted Answer

For deliveries we use warmer bags and, where relevant, food warmers or chafing dishes to keep everything at its best. For drop-off-only orders, food is sent in disposable aluminium trays. Our team will coordinate the delivery timing with you and contact you on arrival.

Question 14

What's included in a buffet setup?

Accepted Answer

Our buffet setups come with disposable utensils, plates and cups, plus basic decor, free of charge. Food warmers and chafing dishes keep dishes hot throughout service. We're happy to share setup photos so you know exactly how your buffet line will look.

Question 15

How long does setup take?

Accepted Answer

Our crew generally needs around 1 to 1.5 hours to set up before service. Tell us your event's serving time and we'll plan our arrival so everything's ready and beautiful before your guests sit down.

Question 16

Do you provide waiters or service staff?

Accepted Answer

Yes, we can arrange service crew for your event. Manpower is quoted separately from food value. Let us know your event size and format and we'll recommend the right level of staffing.

Question 17

How long is the serving time?

Accepted Answer

Buffet service usually runs around 2 hours, though we can flex to your event schedule. Just share your timeline when you book.

Question 18

How far in advance should I order?

Accepted Answer

The earlier the better. It gives our chefs time to source ingredients and prepare your dishes properly. We recommend confirming and paying at least 3 working days ahead.

Question 19

Do you accept last-minute orders?

Accepted Answer

We'll always try our best for short-notice requests. Please note a last-minute fee of 10% applies to orders confirmed within 2 working days (or paid after our daily cut-off).

Some dishes, particularly beef and slow-cooked items, may not be possible at very short notice, but we'll let you know what we can do and find you a great alternative.

Question 20

Can I make changes after I've ordered?

Accepted Answer

Yes, within reason. Pax counts, drink choices and menu tweaks can usually be adjusted ahead of your confirmation deadline. Just message us and we'll update your order and invoice. Changes close to the event date may be limited by kitchen prep.

Everything you need to know.

Ordering & minimums.

Pricing & payment.

Food, halal & dietary.

Delivery & coverage.

Setup & what's included.

Timing & last-minute orders.

Tell us about your event.